Privacy Policy

Who we are

Our website address is: https://15.feihuaweiye.com

The operator of this website is Newwette Trading Company (鑫纬特商贸有限公司), a professional supplier of custom promotional products based in China.

Comments

When visitors submit inquiry forms or leave comments on our website, we collect the information you fill in the form, including your company name, personal name, email address, WhatsApp/phone number, country and demand message. We also automatically record your IP address and browser information for spam filtering, security risk identification and preventing malicious submissions.

A de-identified encrypted string generated from your email may be sent to third-party avatar service (if applicable) to match your avatar. After your inquiry/comment is approved, only your submitted display name will be publicly displayed; your contact information will be strictly confidential and invisible to other site visitors. You can check the third-party avatar service’s privacy policy via its official link.

Media

If you upload product renderings, design drafts, sample photos or other image files to our website inquiry form, please make sure the pictures do not contain embedded GPS location EXIF data. Other visitors downloading the images on our website may extract built-in geographic information from unprocessed pictures. We will only use your uploaded pictures for your custom order communication and will not share them with irrelevant third parties without your consent.

Cookies

1. When you submit an inquiry or leave a comment, you can choose to allow our website to store your name, email, contact number and company information in cookies. This saves you from refilling your information during your next visit and inquiry submission. These cookies will be stored for 1 calendar year.
2. If you visit our product catalog page, we will set temporary cookies to record your browsing preferences, such as frequently viewed promotional gift categories, to optimize your next browsing experience. These session cookies will expire automatically after you close the browser.
3. If you click our subscription pop-up to sign up for our catalog and quotation newsletter, persistent cookies will record your subscription status for 12 months, so we will not repeatedly pop up subscription prompts during your subsequent visits.
4. You can clear or disable cookies through your browser settings at any time; disabling cookies may cause the inquiry form, product browsing and subscription functions to work abnormally.

Who we share your data with

1. Factory Cooperation Partners: We only share your customized demand information with our certified cooperative manufacturers for order production execution. All manufacturers sign confidentiality agreements and are prohibited from disclosing your brand information, order quantity and contact details to competitors.
2. Logistics & Freight Forwarders: When your order enters shipment arrangement, we will provide your delivery country, contact phone and receiving information to our cooperative international logistics providers solely for cargo transportation and tracking services.
3. Authorized Third-Party Service Providers: Trusted service suppliers including email delivery platforms, online translation tools and website security monitoring tools may receive encrypted non-identifiable data to maintain website normal operation. These providers cannot use your personal data for other commercial purposes. We will never sell, rent or trade your personal business contact information to irrelevant advertising companies, marketing agencies or unknown third parties without your explicit written authorization.

How long we retain your data

1. Inquiry & Comment Data: If you send us a consultation message without placing a formal order, we will store your contact and demand information for 2 years for follow-up quotation and service communication. If you do not receive our follow-up contact within 2 years, all your unordered inquiry data will be automatically deleted.
2. Formal Order Data: Once you complete cooperation and delivery with us, your order records, artwork drafts and contact information will be retained for 5 years to handle after-sales quality inspection, reorder demand and warranty consulting. After the 5-year retention period, we will anonymize or completely erase your identifiable personal information.
3. Cookie Data: As specified above, functional cookies are stored for up to 1 year, and session cookies are cleared when the browser is closed.
4. You may contact us at any time to request deletion of all your personal data we store.

What rights you have over your data

1. Access Right: You can send an email to our official mailbox to apply for a full copy of all personal business data we have collected about you.
2. Correction Right: If you find your stored company name, contact number, email or demand record is wrong, you can contact us to modify and update relevant information free of charge.
3. Deletion Right: You can submit a data deletion request, and we will completely clear your identifiable personal information within 7 working days, except for data that we must retain in accordance with Chinese commercial and tax regulatory requirements.
4. Data Portability Right: We can export your order and inquiry information in standard text format and send it to your designated email address.
5. Opt-out Right: You can unsubscribe from our new product catalog, discount activity and marketing emails at any time via the unsubscribe link attached at the bottom of each marketing email.

Where your data is sent

Our website server and core data storage servers are located in China. Your submitted personal business data will be stored within mainland China. When necessary for cross-border order production and global logistics, encrypted information may be transmitted to cooperative factories and logistics service providers located in overseas regions, and all cross-border data transmission complies with local data protection regulations of the receiving country/region. We will not transmit your data to high-risk regions without data protection supervision.

Contact Information for Privacy Inquiries

If you have any questions, requests or complaints about this Privacy Policy and your personal data processing, please contact us via:

Company: Newwette Trading Company

Official Email: [email protected]

WhatsApp: +86 15131637052

Policy Update Statement

We reserve the right to adjust and update this Privacy Policy according to website function upgrades, business service changes and national data protection laws. All revised clauses will be published on this page with an updated effective date. Your continued browsing and inquiry submission on our website represents your recognition of the latest version of the privacy policy.